## Maintenance

This chapter provides information for maintaining your machine and the toner cartridge.

This chapter includes:

- Printing a machine report

- Monitoring the supplies life

- Using toner low alert

- Finding the serial number

- Cleaning the machine

- Storing the Toner cartridge

- Tips for moving & storing your machine

## Printing a machine report

You can print the machine's information and job report.

1. Press Menu on the control panel.

2. Press the left/right arrow until System Setup appears and press OK.

3. Press the left/right arrow until Report appears and press OK.

4. Press the left/right arrow until the report or list you want to print appears.press OK.

   To print all reports and lists, select All Report.

5. Press the left/right arrow to appears Yes at the Print? prompt and press OK.

## Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed. Replace the corresponding parts, if necessary.

1. Press Menu on the control panel.

2. Press the left/right arrow until System Setup appears and press OK.

3. Press the left/right arrow until Maintenance appears and press OK.

4. Press the left/right arrow until Supplies Life appears and press OK.

5. Press the left/right arrow until the item you want appears and press OK.

   - Supplies Info: Prints the supply information page.

   - Total: Displays the total number of pages printed.

   - ADF Scan: Displays the number of pages scanned using the ADF.

   - Platen Scan: Displays the number of pages scanned using the scanner glass.

6. Press Stop/Clear to return to ready mode.

## Using toner low alert

If the amount of toner in the cartridge is low, a message informing user to change the toner cartridge appears. You can set the option for this message to appear or not.

1. Press Menu on the control panel.

2. Press the left/right arrow until System Setup appears and press OK.

3. Press the left/right arrow until Maintenance appears and press OK.

4. Press the left/right arrow until TonerLow Alert appears and press OK.

5. Select the appropriate setting and then click OK.

6. Press Stop/Clear to return to ready mode.

## Finding the serial number

When you call for service, you may need the machine’s serial number.

1. Press Menu on the control panel.

2. Press the left/right arrow until System Setup appears and press OK.

3. Press the left/right arrow until Maintenance appears and press OK.

4. Press the left/right arrow until Serial Number appears and press OK.

5. Check your machine’s serial number.

6. Press Stop/Clear to return to ready mode.

## Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep the best printing condition and use your machine longer.

Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent, or other strong substances can discolor or distort the cabinet. If your machine or the surrounding area is contaminated with toner, we recommend you use cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.

### Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

### Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

1. Turn the machine off and unplug the power cord. Wait for the machine to cool down.

2. Open the front door and pull the toner cartridge out. Set it on a clean flat surface

   To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Do not touch the green surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

3. With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area.

   While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and cause damage to the machine.

4. Locate the long strip of glass (LSU) inside the top of the cartridge compartment and gently clean the glass with a swab.

5. Reinsert the toner cartridge and close the front door.

6. Plug in the power cord and turn the machine on.

### Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed.

1. Slightly dampen a soft, lint-free cloth or paper towel with water.

2. Open the scanner lid.

3. Wipe the surface of the scanner glass and the document feeder glass until it is clean and dry.

   | Scanner lid Scanner glass Document feeder glass White bar

4. Wipe the underside of the scanner lid and white bar until it is clean and dry.

5. Close the scanner lid.

## Storing the Toner cartridge

Toner cartridges contain components that are sensitive to light, temperature, and humidity. TOSHIBA TEC suggests users follow the recommendations to ensure the optimum performance, highest quality, and longest life from your new TOSHIBA TEC toner cartridge.

Store this cartridge in the same environment as the printer it will be used in; this should be in controlled office temperature and humidity conditions. The toner cartridge should remain in its original, unopened package until installation – If original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, always store the cartridge:

- Inside the protective bag from the original package.

- Store lying flat (not standing on end) with the same side facing up as if they were installed in the machine.

- Do not store consumable in;

  - Temperature greater than 40°C (104°F).

  - Humidity range less than 20% and not greater than 80%.

  - An environment with extreme changes in humidity or temperature.

  - Direct sunlight or room light.

  - Dusty places.

  - A car for a long period of time.

  - An environment where corrosive gases are present.

  - An environment with salty air.

### Handling instructions

- Do not touch the surface of the photosensitive drum in the cartridge.

- Do not expose the cartridge to unnecessary vibrations or shock.

- Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.

### Use of non-TOSHIBA TEC and refilled toner cartridge

TOSHIBA TEC does not recommend or approve the use of non-TOSHIBA TEC brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

TOSHIBA TEC’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-TOSHIBA TEC brand toner cartridge.

### Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print-out number may vary depending on the print density of the pages you print on, operating environment, printing interval, media type, and/or media size. For example, if you print a lot of graphics, the consumption of the toner is high and you may need to change the cartridge more often.

## Tips for moving & storing your machine

- When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or bad print quality.

- When moving the machine, make sure at least two people are holding the machine securely.